Terms & Condition
COPYRIGHT NOTICE
All copy, images, and product photography featured on this website are the exclusive property of Trozo.co.uk and are protected by copyright laws. Unauthorized use, reproduction, or distribution of these materials for any purpose, including the sale of counterfeit goods, is strictly prohibited without express written permission. Violators may be subject to legal action. For inquiries regarding the use of our images, please contact us at orders@trozo.co.uk.
SECURITY
For the safety of your personal information, TROZO.CO.UK store uses the STRIPE PAYMENT GATEWAY and SSL Certificates to encrypt information passed to and from the website during registration and checkout. When placing an order, you can immediately verify the security validity by clicking the padlock icon that appears in the URL line of your browser window when SSL is activated.
DISCLAIMER
TROZO.CO.UK store aims to keep the website up and running at all times; however, we cannot guarantee this. TROZO.CO.UK store also cannot guarantee that all products shown are available at the time you place your order. In the event the product you order is no longer available, you will be contacted by email shortly after placing your order.
Due to the color settings of your computer, the colors of the products shown in the pictures on the TROZO.CO.UK store may differ from their actual colors. TROZO.CO.UK store cannot be held responsible for any such discrepancies.
PRICE CHANGES
TROZO.CO.UK store reserves the right to change the prices of the products sold. The prices of the products will be valid throughout the order process at the time the order is placed.
PAYMENT
The TROZO.CO.UK store accepts payment by VISA, MasterCard, American Express, and Euro Card. Full payment is charged when the package is dispatched. Credit card payments are processed through our partner STRIPE. All transactions are encrypted and 100% secure. We also accept PayPal.
SHIPPING CHARGES
Shipping charges will be added to your order. Please refer to the TROZO.CO.UK store shipping rates for information on specific shipping charges.
CURRENCIES
TROZO.CO.UK store cannot be held responsible for any currency fluctuations or currency exchange rates that any bank may apply when converting GBP into another currency.
UNCOLLECTED PACKAGES
TROZO.CO.UK store will not cover shipping costs for uncollected packages.
DISCOUNT CODES
TROZO.CO.UK reserves the right to refuse discount codes on certain items, as well as all sale items.
CONTACT US
If you have any questions, please contact customer service at orders@trozo.co.uk.
FEEDBACK AND COMPLAINTS POLICY
We welcome any comments about our service to help us improve. We aim to address any problems quickly and fairly. If you have reason to complain about our service, please email our Customer Services Team, clearly stating that you are making a complaint. Our aim is to respond to your complaint within a few working days, either resolving the issue or providing a timescale for resolution.
Trozo.co.uk LTD
Company No. 11236451
VAT No. GB331341054
64 New Cavendish Street
London
England
W1G 8TB
PLEASE DO NOT RETURN ANY ITEMS TO OR USE THIS AS A CONTACT ADDRESS.